the bit where i get all serious on you …

postage:

i send all items within australia with australia post's regular mail service … let me know in your order notes if your parcel is time sensitive and i can arrange to adjust your payment to include express postage

(i've not had the pleasure of mailing anything internationally as yet, but when i do tomorrow i will include the revised details here)

returns:

i do not offer change-of-mind returns or exchanges … however if i somehow manage to stuff things up and send you the wrong item … or upon receipt you notice that your item is defective in some manner, please notify me within 7 days of receiving the offending item at anna@iambecauseweare.com.au

one you have notified me,  i will consider your claim on a case by case basis and offer either a repair, replacement or full refund as i deem appropriate

please note … items received in error must be returned in original unused condition within 14 days of notification … returns for any purpose must be sent in an appropriate manner to ensure they are undamaged in transit … costs to return items are the responsibility of the customer (but if it's my stuff up i will pay to return the repaired or corrected replacement item) … in the event of a refund, items must be returned in original unused condition within 14 days and shipping is non-refundable

intellectual property:

i love that you want to share my stuff! … but … please do not reproduce my images without prior written permission … please do not blog, pin, post, re-post, tweet, re-tweet, gram, re-gram … whatever … without a full credit to myself (i am because we are / anna thomas) and a link back to one of my various online presences (i'll let you choose whichever one you'd like to … fair?)

please do not re-sell my things without my prior consent … if you do want to stock my handiwork just drop me an email at anna@iambecauseweare.com.au … i'm pretty sure i'll be really excited!

my craft works are protected by copyright law … reproducing my work for any purpose without my express permission is an infringement of my legal rights

© anna thomas 2013